Privacy Policy
At A-Tech Store, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
- Personal Data: When you create an account, place an order, or contact customer support, we may collect your name, email address, shipping address, phone number, and payment details (processed securely by our payment provider).
- Transactional Data: We store details of your orders, such as products purchased, order total, dates, and shipping preferences.
- Technical Data: We collect information from your device and browser, such as IP address, browser type, operating system, and pages visited, only as necessary to operate and secure our website. We do not use analytics or tracking tools.
- Marketing Data: If you opt in to receive promotional emails, we’ll store your preferences and track which newsletters you open or click.
How We Use Your Information
- Order Fulfillment: We use your contact and shipping details to process and deliver your orders.
- Customer Support: Personal data may be used to respond to your inquiries and provide assistance.
- Account Management: We use your email and password (hashed and encrypted) to authenticate and manage your account.
- Marketing & Promotions: With your consent, we may send you newsletters, updates, and promotional offers. You can unsubscribe at any time via the link in each email or in your account settings.
- Site Functionality: Technical and usage data are used only to ensure the website functions correctly, to secure your account, and to process your orders. We do not use analytics or tracking cookies.
Data Sharing & Disclosure
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:
- Payment Processors: To complete transactions securely (e.g., Stripe, PayPal). They adhere to strict data protection policies.
- Shipping Carriers: To deliver your orders (e.g., DHL, UPS). We only share the necessary shipping details (name, address, phone).
- Service Providers: Payment processors and shipping carriers that help us fulfill your orders. We do not use third-party analytics or advertising services.
- Legal Compliance: When required by law or to protect our rights. We may disclose your data if compelled by a court order or similar legal process.
Cookies & Tracking
We use only essential cookies required for authentication and to keep you logged in. For guest users, we use your browser's localStorage to store your cart and wishlist items. We do not use analytics, advertising, or tracking cookies. You can manage or disable cookies in your browser settings, but this may affect your ability to log in or place orders.
Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, we will securely delete or anonymize your information.
Your Rights
- Access & Correction: You may view or correct your account information at any time by logging into your account.
- Deletion: You can request deletion of your personal data by contacting us at [email protected]. Note that we may retain certain data as required by law.
- Marketing Opt‐Out: To stop receiving promotional emails, click “Unsubscribe” in any marketing email or update your preferences in your account dashboard.
- Privacy Complaints: If you believe your data rights have been violated, you can file a complaint with your local Data Protection Authority.
Security
We implement industry‐standard technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL/TLS encryption, secure access controls, and regular security audits.
Children’s Privacy
Our services are not intended for individuals under 16 years old. We do not knowingly collect or store personal data from anyone under 16. If you believe we have collected data from a minor, please contact us so we can promptly remove that information.
Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect when changes take effect. We encourage you to review it regularly. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact:
- Email: [email protected]
- Address: 123 Tech Lane, Innovation Park, Sofia, Bulgaria